| | 
| | home >
Contact Us
Contact Zurich Insurance Services
Use this link to contact Zurich Insurance Services, Inc. for customer service questions and information on our web site, workshops, accounting and the Co-op Advertising Program.
Zurich North America Small Business Field Offices
To contact your Account Executive, Field Vice President or any member of the Small Business team, there's only one number you need to call. Dial 800-800-3907 for assistance or to request to be connected with your local Zurich representative. You can also e-mail these team members at firstname.lastname@zurichna.com.
Contacting Zurich
Agent Inquiries: 800-800-3907
Billing Inquiries: 800-332-6641
Fax: 877-397-2329
Address: P.O. Box 10197
Jacksonville, FL 32247
How to report a claim
To report a claim, please call (800) 987-3373. If you need to fax information, send via (877) 962-2567. To check the status of a previously reported claim, call (877) 246-3478.
Zurich’s Customer Service Center
Allowing Zurich’s Customer Service Center to service your small business accounts is a savvy business decision that can benefit both your agency and your customers. Let the Customer Service Center focus on smaller accounts and free up agency CSRs to spend their valuable time handling large accounts, selling or cross-selling so your agency can generate additional revenue. Your customers will continue to receive personalized, attentive service from our trained and licensed staff. In fact, agencies participating in the Customer Service Center report increased retention for small commercial accounts serviced by the Center. To learn more about how the Zurich Customer Service Center can benefit your agency, review the information in the attachment below, or contact your sales executive at 866-972-7378.
Zurich’s Customer Service Center
| |